Shipping policy




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Holiday 2022 Shipping Deadline

 

In order to guarantee delivery by the day you exchange gifts with loved ones, you must place your online order before 2pm EST on December 13. This gives our operations team enough time to pick and pack orders before carriers’ shipping cutoff dates.


Orders are generally processed within 20 minutes of being received and ship on the same day. In rare cases an order may take 1-3 days to process and ship. We've shipped thousands of items, and in our experience the delivery timings are about 95+% accurate. the carrier sometimes misses a delivery, or fails to scan packages along the way but it is the exception. We don't control the post office and can't make a delivery guarantee, but generally our boxes ship and arrive FAST!

***Please note that your order may arrive in multiple packages. We have fulfillment partners across all of the US and products are sometimes sent from multiple warehouses based on product availability and to increase delivery speed. 


For international shipments, please know that we delivery time will be subject to the destination country's postal service. We are only responsible for getting the box post marked and to the USPS. After that The Dirt disclaims any responsibility for the delivery of the box. Unfortunately we do not have any control over shipping services. We cannot refund orders that fail due to international postal services inability to deliver or customs issues.

United Kingdom -
Due to recent VAT changes we no longer ship to the UK. We support the UK's efforts to optimize their economy and hope to restore shipping in the future.

The Dirt is not responsible for any customs fees assessed by any country. Please contact the destination post office for details prior to your shipment!