Shipping policy

Looking for the shipping status of your order? Please use our chat to get up to date tracking information in a flash!

Domestic Shipping

✦ A Shipping times are effected by your choice of shipping service plus our 1-3 business day handling time.

✦ Most orders in the contiguous United States will arrive within 1-4 days after shipping.

✦ Orders are delivered, but not shipped on Saturdays.

✦ We've shipped tens of thousands of orders, and in our experience the delivery timings are about 95+% accurate.

✦ USPS sometimes misses a delivery, but it is the exception.

✦ We don't control the post office and can't make a delivery guarantee, but generally our orders ship and arrive FAST!

International Shipping


✦ The delivery time will be subject to the destination country's postal service.

✦ We are only responsible for getting the box post marked and to the USPS. After that we disclaim any responsibility for the delivery of the order. Unfortunately we do not have any control over shipping services.

✦ We cannot refund orders that fail due to international postal services inability to deliver or customs issues.

✦ United Kingdom - Due to recent VAT changes we no longer ship to the UK. We support the UK's efforts to optimize their economy and hope to restore shipping in the future.

✦ We are not responsible for any customs fees assessed by any country. Please contact the destination post office for details prior to your shipment! 

Holiday Shipping
✦ We will do best our maintain our delivery service level; however, during "peak season" there may be some shipping delays:

“Peak Season” dates, include:
The Friday after Thanksgiving
The week of Cyber-Monday
The first week of December
Mondays during December
December 12-25
New Year’s Eve

✦ Thanksgiving: No orders will be shipped on Thanksgiving (November 24th). 3 day shipping orders placed on November 23rd will ship on November 25th and should arrive to you by November 30th. 

Christmas: No orders will be shipped on Christmas (December 25th). Orders placed on December 24th will be shipped starting on December 26th. 

How can I track my order?

✦ We've made order tracking quick and easy! Simply click on the chat icon and then press "Track an Order". You'll then enter your account information and from there you can track all your orders!


I only received part of my order. Now what?

✦ We have optimized our fulfillment network to get your orders to you as fast as possible. This means that sometimes the contents of your order may be split into multiple shipments to achieve the fastest delivery. If you receive only part of your order, please check your shipment notification. There will likely be multiple tracking links so you can track all portions of your order straight to your door.